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Employment Opportunities

Part-Time Visitor Services Representative

The Arkansas Arts Center is hiring a part-time Visitor Services Representative to work at the front desk, museum shop, and box office. The representative will greet visitors; sell tickets and merchandise; distribute brochures and handouts; provide information on membership, current exhibitions, Children’s Theatre, Museum School, upcoming events and special programs; maintain accurate customer information and sales records; and ensure that phones have proper coverage during business hours. Representatives will actively utilize suggestive sales and customer service techniques to encourage repeat business, additional ticket sales and provide ‘best in class’ customer service. Additional duties as assigned. Must be reliable and have excellent customer service skills and a positive attitude. Shifts include closeout of registers, reconciliation of receipts and cash, and preparation of daily sales report. Weekends are required, including some evenings. A background in art, art history, or theatre is preferred. Please submit cover letter and resume to personnel@arkansasartscenter.org.


Digital Media Producer

The Arkansas Arts Center is seeking an innovative and talented storyteller to support an ambitious digital media program. The Digital Media Producer will be responsible for concept, creation and distribution of original and adaptive digital projects for various media channels. The position will be responsible for editorial and technical support in enhancing the AAC’s digital identity within the framework of an integrated marketing and communications team.

The ideal candidate will be a creative self-starter, with the ability to take initiative, seek out stories and form narrative frameworks, work independently and be accountable and capable of finding solutions to challenges. Must have a passion for the future of interactive media, original content and take initiative to learn new skills, techniques and technologies.

Professional Responsibilities:

  • Provide leadership in creating and implementing inbound marketing strategies across existing and emerging digital mediums, including website, social media, blogs, podcasts, etc.
  • Manage the pre-production, production, and post-production functions for both short and long-form video content representing the mission and vision of the Arts Center and its various areas of affinity. Serve multifunctionally and expertly in the roles of writer, producer, director, director of photography, gaffer, editor and graphics designer. 
  • Support the documentary functions of the marketing and communications department by capturing photo, video and audio of selected Arts Center events and programs and provide oversight and improvements to existing digital asset management systems.
  • Maintain existing content on .org website and support content providers across the organization through editing and updates. Serve as a strong content partner on the social media team and strategic partner on the UX team.
  • Provide expertise on the acquisition and management of supporting software and hardware technologies. 

Professional Requirements:

  • Bachelor’s Degree in Digital Media, Film, Communications, Journalism, Marketing or related field. Two to five years creative digital production experience preferred.
  • Expertise in Adobe Premiere Pro. Working knowledge of the extended Adobe Creative Cloud suite, including Photoshop, Illustrator and After Effects. Experience with audio and lighting equipment and techniques. Working knowledge of DSLR photo equipment.
  • A working knowledge of HTML, CSS and JavaScript, with an aptitude for learning new technologies. Experience with content management systems, SEO, Google Analytics and social media platforms and strategies. 
  • Excellent research, oral and written communication skills, including ability to conduct on-camera interviews. Ability to work independently and as part of a team. Ability to work on multiple projects of differing scope and complexity at various stages of development in a deadline driven work environment. Strong organizational and project management skills. 

This is a full-time position. Benefits include health, dental, vision and 403(b) Retirement Plan. Compensation commensurate with qualifications and experience.

Applicants should submit cover letter, resume, samples of work and three references to Denise Woods, Human Resources Manager, at personnel@arkansasartscenter.org.


Head of Facilities and Security

The Arkansas Arts Center (AAC) is seeking an experienced Head of Facilities and Security. The Head of Facilities and Security is responsible for building infrastructure and equipment, preventive maintenance, security and building management systems, and grounds. The ideal candidate will have a strong building management background and knowledge of HVAC, electrical, fire safety, and other maintenance systems. Candidate must be comfortable multitasking in a fluid environment and possess excellent interpersonal and customer service skills in working with vendors and internal stakeholders. The Head of Facilities and Security will report to the Deputy Director.

Qualifications:

  • Bachelor’s Degree in Engineering, Facilities Management, related field or equivalent combination of education and work experience. Master’s degree preferred
  • 5–10 years of facilities management experience, preferably in a museum or other arts and cultural institution.
  • Demonstrated knowledge of mechanical engineering principals regarding HVAC operations and maintenance, security and access control systems, and building and ground maintenance.
  • Proficiency with current relevant technology and building automation systems.
  • Familiarity in managing emergency response plans and safety programs. Knowledge of fine art museum-specific protocols is desired.
  • Demonstrated knowledge of OSHA standards and guidelines.
  • Strong planning and organization skills with ability to prioritize and manage multiple tasks simultaneously while meeting deadlines.
  • Excellent verbal, written and public speaking skills, strong interpersonal skills and relationship management skills.

Key responsibilities include, but are not limited to:

  • Keep AAC building and grounds in excellent working condition.
  • Maintain gallery and art storage conditions for temperatures, relative humidity, and ensure smooth and uninterrupted operation of all building systems.
  • Develop, track, manage and provide up-to-date budgeting information on all museum facility projects.
  • Develop and maintain an electronic work order system which allows for easy access to project coordination and metrics, expense tracking and staff assignment.
  • Develop, implement and manage energy-saving programs, procedures and green initiatives.
  • Research requests, seek proposals and assess quotes for all museum facility-related projects; present final recommendations to the Deputy Director and Executive Director or museum stakeholder.
  • Interface proactively and in a customer-focused, consensus building manner with other departments to ensure efficient communication and interaction, and identify and resolve any business issues or conflicts that may arise.
  • Coordinate and track outside vendors for maintenance and repairs, including, but not limited to, HVAC, plumbing, roofing, janitorial, landscaping and third party security firm.
  • Establish and coordinate all preventive maintenance for facility systems to maintain optimal environmental standards, maintaining accurate and thorough records and history.
  • Monitor security and access control systems and track reporting standards.
  • Adhere to all state and local regulations for fire suppression systems throughout the facility.
  • Supervise 2–4 employees in addition to managing vendor relationships.

Please submit cover letter and resume to personnel@arkansasartscenter.org

Hours: Tues - Sat 10 AM - 5 PM | Sun 11 AM - 5 PM      Address: 9th & Commerce / MacArthur Park, P.O. Box 2137, Little Rock, Arkansas 72203-2137      Phone: 501.372.4000

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